Unitywater, a leading water utility in Queensland, has announced a five-year collaboration with Cognizant, a global technology and professional services leader. This partnership will focus on enhancing Unitywater’s digital infrastructure to improve operational efficiency and productivity.
Unitywater selected Cognizant for its proven track record in delivering innovative digital solutions and IT managed services, as well as its commitment to enhancing operational efficiency. Gavin Kelly, Unitywater’s Head of Technology and Digital Services, expressed excitement about working with Cognizant, noting that their flexible approach aligns perfectly with Unitywater’s strategic ambition of fostering healthy and thriving communities.
Rob Marchiori, Cognizant’s Australia Country Manager, emphasized the company’s dedication to delivering innovative solutions that drive operational excellence. He highlighted Cognizant’s global capabilities and technology expertise that will support Unitywater’s vision for the future.
Key performance indicators for Cognizant’s performance in this collaboration will include the Net Promoter Score, measuring customer satisfaction and the impact of Cognizant’s services on Unitywater’s IT users, operational efficiency, and productivity improvements.
Unitywater provides essential water and wastewater services to customers in Moreton Bay, Sunshine Coast, and Noosa, supporting over 800,000 community members. The utility is investing $1.8 billion over the next five years to deliver critical infrastructure while employing over 700 people in the community.
Cognizant (Nasdaq: CTSH) is dedicated to helping clients modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. Together with their clients, Cognizant is improving everyday life.
For more information about this collaboration between Unitywater and Cognizant, please visit http://www.cognizant.com or contact Cognizant Technology Solutions.
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