On July 18, CrowdStrike released a software update that impacted IT systems globally, including Microsoft’s ecosystem. Microsoft has been working closely with CrowdStrike and other stakeholders to address the issue and provide support to affected customers. Steps taken include engaging with CrowdStrike to develop a solution, deploying Microsoft engineers to assist customers, collaborating with cloud providers like GCP and AWS, and providing manual remediation documentation.
The incident affected approximately 8.5 million Windows devices, but Microsoft estimates that this was less than one percent of all Windows machines. Despite the relatively small percentage, the incident highlights the interconnected nature of the tech ecosystem and the importance of prioritizing safe deployment and disaster recovery protocols. Microsoft is grateful for the cooperation and collaboration of the entire sector and will continue to update with learnings and next steps.
As software updates can occasionally cause disruptions, incidents like the CrowdStrike event are infrequent but have significant impacts due to the use of CrowdStrike by enterprises. The incident serves as a reminder of the importance of collaboration and working together in the tech ecosystem. Microsoft and its partners are working tirelessly to resolve the issue and provide ongoing support to affected customers.
For the latest status on the incident, customers can refer to the Azure Status Dashboard. Microsoft is committed to providing updates and support to ensure that disrupted systems are brought back online safely. The collaboration between Microsoft, CrowdStrike, and other cloud providers demonstrates the industry’s ability to come together to address challenges and move forward effectively.
In conclusion, incidents like the CrowdStrike software update remind us of the importance of working together in the tech ecosystem to prioritize safe deployment and disaster recovery protocols. Microsoft is committed to providing ongoing updates and support to affected customers and appreciates the collaboration of the entire sector. Together, we can learn, recover, and move forward effectively.
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