Enghouse Interactive, a global leader in contact center and video technology solutions, has partnered with Voxtron to launch the innovative Voxvantage Cloud Contact Center as a Service (CCaaS) in the Middle East. This collaboration highlights Enghouse’s commitment to enhancing customer experiences in the region. The launch event at the Grand Hyatt Dubai on May 9, 2024, will feature distinguished speakers, including Tracy Reynolds, Canadian Consul General in Dubai, and Vincent Mifsud, Global President of Enghouse Systems.
The Voxvantage CCaaS is hosted on the secure data center infrastructure of Moro Hub, ensuring reliability and scalability for businesses in the Middle East. The partnership between Enghouse, Voxtron, and Moro Hub aims to provide leading technology solutions that improve customer experiences in the region. Mr. Mifsud expressed his excitement about the collaboration, emphasizing the potential to enhance Enghouse’s presence across the Middle East.
Enghouse Interactive, a subsidiary of Enghouse Systems Limited, offers contact center software and video technology solutions that empower businesses to transform their contact centers into powerful growth engines. With a focus on open standards and seamless customer accessibility across channels and locations, Enghouse Interactive provides valuable choice to its customers and partners.
Voxtron Middle East, headquartered in Dubai, has a global presence with offices and affiliates in various countries. With over a decade of experience delivering customer engagement optimization solutions in collaboration with leading technology vendors, Voxtron is uniquely positioned to provide complete, fully-featured solutions to its customers and partners. Through partnerships with companies like Enghouse Interactive, Voxtron continues to drive innovation in the customer engagement space.
The launch event at the Grand Hyatt Dubai will offer networking opportunities and discussions on the future of customer engagement solutions. Industry participants and media are invited to RSVP to attend and learn more about the transformative potential of contact center technology in the Middle East. For more information about the event and to RSVP, please visit [event website].
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As a magazine editor, you can use this summary to inform your readers about the strategic partnership between Enghouse Interactive and Voxtron in launching the Voxvantage CCaaS in the Middle East. This collaboration aims to enhance customer experiences in the region by providing advanced contact center technology solutions. By leveraging the expertise of both companies, businesses in the Middle East can expect reliable, secure, and scalable solutions that drive innovation in customer engagement. The upcoming launch event at the Grand Hyatt Dubai promises insightful discussions on the future of contact center technology and networking opportunities for industry participants.
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