The move streamlines the online ordering process for the Korean fried chicken franchise.
bb.q Chicken, the Korean fried chicken franchise, has announced a new tech partnership and significant upgrade.
The brand has rolled out Deliverect’s digital ordering integration and menu management platform across more than 250 US locations. The move has allowed the franchise to streamline menu updates and order flow across its restaurants, reducing operational complexity and improving efficiency and profitability, according to bb.q Chicken.
The third-party order integration and menu management platform provided by Deliverect allows bb.q Chicken’s Toast point of sale system to link with marketplace online providers such as Uber Eats, GrubHub, DoorDash Marketplace, DoorDash Storefront, Fantuan, Hungry Panda, and EZ Cater.
“Integrating Deliverect across all our U.S. locations lets us manage orders and menus across multiple platforms from a single system, reducing errors and simplifying operations,” said Joseph Kim, CEO of bb.q Chicken.
According to bb.q Chicken, this move allows the brand to continue to expand while addressing operational challenges, such as third-party integrations, complex menu updates, and accurate sales.
The move also also allows bb.q Chicken to maintain one POS menu while automatically applying channel-specific pricing and modifiers for dine-in, first-party, and third-party orders
“Partnering with bb.q Chicken across their full United States footprint reflects how Deliverect operates as a reliable, end-to-end platform supporting complex digital operations at scale,” said Justin Falciola, president, Americas at Deliverect.
Deliverect is a global restaurant technology company that serves more than 80,000 restaurant locations worldwide. The company said it has 1,000 certified integrations, which streamline digital ordering across carryout, delivery, catering, and in-store fulfillment.
For information about franchise opportunities with bb.q Chicken, visit https://franchise.bbqchicken.com/.
