Apotti, a pioneering Finnish EHR system, has partnered with uPerform to enhance its education program and support for healthcare professionals. With over 45,000 users, Apotti sought innovative ways to expand its training options and optimize user proficiency. By utilizing uPerform’s just-in-time learning platform, Apotti aims to provide personalized training materials at the point of need, reducing reliance on help desks by over 40%.
The collaboration between Apotti and uPerform has resulted in the creation of over 800 learning materials in just under three months, showcasing the effectiveness of the partnership. Mia-Riitta Lehtonen, Director for Competence Development at Apotti, expresses excitement about the collaboration, emphasizing the role it will play in enhancing EHR satisfaction and user proficiency.
Apotti is the first Finnish healthcare system to join the uPerform healthcare community, which includes leading health systems in countries like the Netherlands, England, and the United States. This partnership signifies a significant step towards maximizing the use of technology in healthcare through improved education and training.
Mika Honkanen, CIO at Apotti, commends uPerform for their exceptional collaboration and dedication, highlighting their commitment to exceeding expectations. uPerform’s role-based, in-application learning approach enables healthcare providers to increase user proficiency and satisfaction, ultimately improving patient care.
uPerform is an AI-powered training and support platform that drives user adoption of leading healthcare and business applications. By providing fast and simple access to high-quality educational materials within the workflow, uPerform accelerates onboarding, reduces screen time, and boosts proficiency and satisfaction for users.
Overall, the collaboration between Apotti and uPerform is set to revolutionize EHR education and support in the Finnish healthcare system. The implementation of personalized, in-context training materials at the point of need is expected to enhance user proficiency, reduce help desk inquiries, and ultimately improve patient care outcomes.
For more information about uPerform and its innovative solutions, visit their website at https://www.uPerform.com. Join Apotti and the growing uPerform healthcare community in optimizing the use of technology through better education and training.
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