Infosys, a global leader in digital services and consulting, has announced a strategic collaboration with First Abu Dhabi Bank (FAB) to optimize and modernize FAB’s IT infrastructure services. As part of the collaboration, Infosys will leverage Infosys Cobalt to deliver industry-leading infrastructure-managed services, including service desk capabilities, to transform FAB’s IT infrastructure.
The collaboration will include AI and ML-based automation, proactive monitoring, environment provisioning, and the use of generative AI technologies to improve productivity and efficiency. The goal is to transition to an outcome-oriented, automated-managed services model that delivers high-quality IT services with increased speed and agility.
Suhail Bin Tarraf, Group Chief Operating Officer of FAB, expressed the bank’s commitment to transforming its IT organization and delivering world-class services. Dennis Gada, Executive Vice President of Infosys, highlighted the expertise and innovative solutions that Infosys will bring to help FAB improve service quality and operational efficiency.
FAB, headquartered in Abu Dhabi, is among the world’s largest banking groups, providing financial expertise across various business units. Infosys, with over 300,000 employees, helps clients around the world navigate their digital transformation through cloud and AI technologies.
The collaboration between Infosys and FAB is a testament to Infosys’ commitment to enabling large enterprises to navigate their digital-first journeys. By leveraging Infosys Cobalt and Infosys Topaz, FAB will be able to transition to an automation-driven model and position itself as a digital leader in the financial services industry.
For more information about Infosys and its services, visit their website at http://www.infosys.com. To learn more about First Abu Dhabi Bank, visit http://www.bankfab.com.
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